Worked example

Permanent link /examples/content-moderation-takedown

Content moderation takedown

A rapid content removal flow with receipts, clocks, exceptions, and remedy commitments.

Scenario

High-velocity takedown with contestability

Content removals must be fast, but still provide receipts, clocks, and remedy paths.

Receipt

Receipt issued at removal time

Every takedown emits a receipt that names the owner and appeal path.

{
  "schema_version": "1.0.0",
  "receipt_id": "RCP-2026-1188",
  "issued_at": "2026-05-21T09:44:10Z",
  "owner": { "name": "Trust & Safety", "role": "System owner" },
  "subject": { "id": "post-88014", "type": "content" },
  "action": { "class": "PUBLISH", "description": "Remove content", "reversible": true },
  "decision": { "decision_type": "takedown", "reason_codes": ["HARASSMENT", "POLICY-3.2"] },
  "clocks": { "ack": { "hours": 2 }, "review": { "hours": 24 }, "remedy": { "hours": 72 } },
  "appeal_path": { "url": "/appeals/content", "channel": "in-app form" }
}

Clocks

Acknowledgment, review, and remedy clocks

Clocks stay visible even during high-volume enforcement.

Ack clock

2 hours

Owner confirms the case is assigned and publishes review ETA.

Review clock

24 hours

Human review confirms the removal or restores the content.

Remedy clock

72 hours

Restoration, explanation, or alternative remedy is delivered.

Exceptions

Bounded exceptions for safety or legal holds

Exceptions never erase the receipt or clocks.

  • Safety escalation can delay restoration, but the review clock must still complete.
  • Legal hold allows temporary suppression, but the appeal path remains open.
  • Exceptions are logged in the Exceptions register.

Remedy

Restore, explain, or compensate

Remedy paths are visible to the impacted creator or user.

  • Restore content if the takedown is overturned.
  • Provide a clear explanation and evidence bundle when upheld.
  • Offer an expedited appeal review when removal impacts income or access.

Bindings

Bind the scenario to enforceable controls

Use release gates and evidence packs to make this repeatable.